Repair coordination under one consistent standard
Every case is routed to the right place, and the company gets one shared way to approve costs, track timing and close the case.
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One point of responsibility for the flow of information
Different faults and vehicle types call for different skills and workshop conditions. We gather the data needed to route the vehicle, agree on who is responsible for what, and stay in contact through pickup and the repair summary.
The right workshop for the specific problem
Fewer handoffs between people
Control over scope and approvals
Consistent documentation regardless of the workshop
What coordination covers
Taking driver reports
Initial technical assessment
Choosing the workshop
Agreeing the date
Approving costs and any additional work
Tracking status and a final report
The model can include workshops the company already uses. At the start, we agree which cases go to your existing suppliers, and for which ones FleetPoint chooses the workshop.
When the vehicle is on the road
When a company vehicle breaks down away from its home base, the driver shouldn't have to search for a random workshop alone. FleetPoint can take over the case, qualify it, point to the right service location and keep the company informed.
The service available depends on the region, the vehicle type, partner availability and the cooperation model agreed with the fleet.
Ask about nationwide coordinationFrom taking the case to a shared vehicle history
One entry point
Every report goes into a single process, regardless of the type of fault.
Choosing a workshop
We pick a location suited to the vehicle, the problem and its location.
Tracking the work
We keep on top of agreements, extra work, timing and communication.
Shared history
The case data feeds into the vehicle's service history summary.
Frequently asked questions
Can we keep using workshops the company already works with? +
Yes. The process can include your existing suppliers, with FleetPoint taking over assessment, communication and reporting.
Does coordination cover multiple cities? +
Yes, once we've agreed the reach and the way of working. Our starting operational area is focused on the Tricity and Kashubia.
Who approves additional work? +
We agree the rules with the company. It can be a fleet manager, an owner, admin staff, or another person you designate.
Bring order to your repair coordination
Describe your current network of suppliers, where vehicles operate and how costs get approved. We'll propose a division of responsibility and an information flow.
We respond Monday to Friday, 8:00 AM–4:00 PM